Refund policy
Dinasi Foods Refund Policy
At Dinasi, we are committed to providing high-quality products and ensuring customer satisfaction. If you are not completely satisfied with your purchase, we are here to help. Please review our refund policy below:
Eligibility for Refunds
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Perishable Items:
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Perishable items such as fruits, vegetables, dairy, meat, and other fresh produce are eligible for a refund or exchange if they are spoiled or of poor quality at the time of purchase. Please bring the item and the receipt within 24 hours of purchase.
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Non-Perishable Items:
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Non-perishable items such as canned goods, packaged snacks, and beverages may be returned within 1 days of purchase if they are unopened, unused, and in their original condition.
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Damaged or Incorrect Items:
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If you receive a damaged or incorrect item, please return it to us with the original receipt within 1 Day of purchase for a full refund or exchange.
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Items Not Eligible for Refunds:.
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Items that are opened or partially consumed (unless there is a quality issue).
Refund Process
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In-Store Refund: Bring the item(s) along with the original receipt to the store. Our team will inspect the product and process your refund or exchange on the spot.
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Refund Method: Refunds will be issued to the original method of payment. For cash payments, a cash refund will be provided. For card payments, the refund will be processed back to the card.
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Timeframe: Refunds will be processed within 1-2 business days for card transactions. Cash refunds are processed immediately in-store.
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Online Purchase: Refunds will be processed within 1-2 business days for card transactions.or any other Payment Method
Conditions
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A valid receipt is required for all refunds and exchanges.
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We reserve the right to deny refunds if the product shows signs of misuse or tampering.
Contact Us
If you have any questions or concerns about our refund policy, feel free to contact us at 9916517187 or ajaykumarp.1821@gmail.com.